PRODUCT CARE

 

Lumière accessories are a timeless investment. Caring for your pieces will help ensure its beauty, lustre and longevity. Here are some helpful tips from us on how to care for and maintain your Lumière accessories (it's easy!):

 

  • Brightness preservation
    All Lumière accessories are treated with an anti-tarnish coating to help protect against tarnishing, yet it is still important for you to follow our care instructions. Your accessories can tarnish over time when exposed to the open air. Tarnishing is a natural process that can be cleaned.
    We recommend that customers remove accessories before going to bed or participating in physical activity. Exposure to certain harsh chemicals or environments will result in compromising the integrity of your accessories. This includes, but is not limited to the following: perspiration, perfumes, cleaning agents, chlorine, salt water, and silver polish.
  • Cleaning your jewelry
    Pour a small amount of mild soap into lukewarm water and use a small, soft toothbrush to clean your accessories. Toothbrushes are ideal for cleaning accessories with intricate details, which can otherwise be difficult to clean. If the dirt is hard to remove, soak the jewelry in clean water.

    IMPORTANT: Gold plated accessories require more care. Using your toothbrush very intensely may cause the gold plating to fade away, therefore it is very important that you do this process very carefully to avoid the gold plating from wearing away.

    If your sterling silver accessories have become dull, a silver-polishing cloth is a great tool to make it shine again. However, it will not remove scratches.
  • How to store your jewelry
    Accessories should be stored away from direct sunlight and heat, in a protective (lined) box or a tarnish-resistant pouch. They can also be stored in a plastic zip lock bag made of polyethylene. Never use polyvinyl plastic bags, such as trash can liners, as they contain sulphur compounds, or rubber containers which will make sterling silver tarnish faster and possibly turn black.

    Do not store your accessories in the bathroom or any other humid places.

    Please note that our Lumière packages are not made for long-term storage as they are not airtight and tarnishing will occur over time.
  • Important note
    Lumière does not guarantee that its gold plated accessories will last forever. Gold plated pieces are, by default, more fragile and liable to lose their colour over time. The speed at which the gold plating fades will depend on multiple variables from chemical products used for skincare, level of perspiration or even your natural skin PH. For this reason, it is particularly important to take special care of your gold plated accessories.